Job Description
Client Onboarding
- Manage end-to-end onboarding process for new clients.
- Act as primary point of contact for remisier or dealer during the onboarding process, provide support and guidance as needed.
Data Integrity Oversight
- To cross-check and verify data entered by Data Entry Specialists for accuracy and completeness.
- Conduct regular audit to ensure that client information and transactions are accurately recorded and comply with regulatory standard.
Strategic Planning and Coordination
- Collaborate with senior executives to define and execute strategic initiatives, ensuring alignment with execute strategic initiatives, ensuring alignment with organizational goals and industry best practices.
Cross Functional Collaboration
- Liaise with various internal departments, to ensure smooth handover of clients accounts post-onboarding.
- Address and resolve any discrepancies related to client data or documentation.
Team Development
- Foster a culture of continuous improvement, accountability, and high performance within the department.
Compliance and Risk Management
- Stay abreast with industry regulations and compliance requirements, ensuring strict adherence within the department.
Job Requirements
- Candidate must possess at least Bachelor Degree in Business Administration, Finance or related field.
- 3 years of experience in client onboarding, data entry, or related roles within the financial service industry.
- Proficient using onboarding software and CRM system.
- Strong understanding of stockbroking operations, regulatory frameworks and industry best practices.
- Excellent communication, organizational and problem-solving skills.