Job Description

Incoming Call Management

• Handle incoming calls, screen and direct them to the appropriate person.
• Ensure prompt and professional responses to the inquiries. Plan and follow the most efficient routes, considering traffic and time constraints.

Secretarial Duties

• Perform secretarial tasks such as typing, filing, and data entry.
• Maintain an organized and efficient filing system for easy retrieval of documents.
• Analyze business data to identify trends and provide actionable insights to support strategic decision-making.

Correspondence Drafting and Organization

• Draft, edit, and organize various correspondences, reports, emails and official documents.
• Ensure accuracy, professionalism, and timely delivery of communications.

Appointment and Meeting Coordination

• Manage the Director’s calendar, schedule appointments and coordinate meetings.
• Prepare meeting materials and agendas as required.

Coordination of Flow for P&C and Important Documents

• Facilitate the smooth flow of confidential and important documents within the organization.

Organization of Luncheon for CEO Guests

• Coordinate and organize luncheons for guests visiting the CEO.
• Ensure a welcoming and hospitable environment during such events.

Claim Management

• Assist in the management of expense claims and reimbursements.
• Maintain accurate records and ensure compliance with company policies.

Administration Work and Ad Hoc Requests

• Support general administrative tasks as assigned.
• Handle ad hoc requests from the superior/Director.

Job Requirements

• Candidate must possess at least a Professional Certificate, Diploma, bachelor’s degree in business studies/administration/Secretarial or equivalent.
• Fresh graduates are encouraged to apply.
• Strong business analytics skills with the ability to interpret data and provide actionable insights.
• At least 1 year of working experience in the related field is required for this position
• Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills with the ability to convey information clearly and professionally.
• Pleasant personality, strong organizational and multitasking skills, and ability to handle confidential information with discretion and professionalism.