Job Description

Client Onboarding

• Manage end-to-end onboarding process for new clients.
• Act as primary point of contact for remisier or dealer during the onboarding process, provide support and guidance as needed.

Data Integrity Oversight

• To cross-check and verify data entered by Data Entry Specialists for accuracy and completeness.
• Conduct regular audit to ensure that client information and transactions are accurately recorded and comply with regulatory standard.

Corporate Action Processing

• Manage and oversee all aspects of corporate actions.
• Notify related departments in board casting the important announcement at company website and trader’s trading platform. (ex. Shares consolidation).
• Handling of private placement.
• Monitor corporate announcement from Bursa website and foreign exchanges website.
• Monitor the settlement of payment derived from corporate action & ensure the accuracy of portfolio maintained in custody record. Monitor the movement and security of assets to safeguard against loss or fraud.
• Ensure that corporate action events are processed accurately and in compliance with regulatory/industry standards in timely manner.

Local and Foreign Institutional Settlement

• Oversee and manage the trade settlement process for institutional clients, including trades in both the local and foreign markets.
• Ensure that all trades are settled accurately and in compliance with relevant local and international regulations.
• Handle the specific requirements and complexities of cross-border trade settlement, including different market regulations and time zones.

Retail Settlement

• Assist in receipting data entry.
• Assist in Bursa depository function such as transfer of securities, updating of e-dividend/e-statement.

Derivatives Operations

• Assist in onboarding process for the new clients in derivatives products.
• Monitoring the settlement of all derivatives products.

Strategic Planning and Coordination

• Collaborate with senior executives to define and execute strategic initiatives, ensuring alignment with execute strategic initiatives, ensuring alignment with organizational goals and industry best practices.

Cross Functional Collaboration

• Liaise with various internal departments, to ensure smooth handover of clients accounts post-onboarding.
• Address and resolve any discrepancies related to client data or documentation.

Team Development

• Foster a culture of continuous improvement, accountability, and high performance within the department.

Compliance and Risk Management

• Stay abreast with industry regulations and compliance requirements, ensuring strict adherence within the department.

Job Requirements

• Candidate must possess at least Bachelor Degree in Business Administration, Finance or related field.
• A minimum of 2-3 years of experience in client onboarding, data entry, institutional settlement, with a focus on both local and cross-border trade settlement, Corporate action function and or related roles within the financial services industry.
• Strong knowledge of trade settlement processes, including familiarity with international regulations and market practices.
• Effective communication and client relationship management skills.
• Strong understanding of stock broking operations, regulatory frameworks, and industry best practices.
• Excellent communication, organizational and problem-solving skills.